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Just another example of how AirZone provides high quality furnaces, air conditioners, and exceptional services to the greater Ottawa area.

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Lennox Furnace Products

Airzone HVAC Services carries a complete line of furnaces from the three top manufacturers in Canada; Bryant, Amana, and Lennox. We encourage to you visit their websites to see the products that are available to us.  We also would be happy to provide you with expert advice on which system would work best in your home, maintenance and repair services, or any other inquiries.

Due to our high volume, we have the best pricing in the city on quality furnaces and accessories!

Designed to deliver reliable and economical warmth, Lennox® furnaces have efficiency ratings from 80% all the way up to 95% AFUE.

And many are ENERGY STAR® qualified, which means they can significantly lower your utility bills, compared to conventional models.

For optimal comfort and efficiency, a gas furnace can be combined with an electric heat pump in one dual-fuel system.


What is a Variable Speed Furnace?

Lennox Gas Furnaces:

Signature® Collection

Lennox's finest, most innovative heating, cooling and indoor air

Elite® Series

Environmentally sound engineering, along with legendary quality and reliability from the brand you trust.

Merit® Series

Outstanding reliability and comfort at an excellent value

HVAC Product Selectors

With our easy-to-use selection tools, you can customize the air inside your home by choosing HVAC products to match your comfort level:

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Request your free NO OBLIGATION quote today!

At AirZone HVAC Services, we have based our business on providing the best information, products, and services in the industry.
Contact us today to see why we are a different type of company! And with our excellent promotions, unprecidented satisfaction guarantee, and comfortable no pressure sales approach, can you really afford to go anywhere else?
Contact AirZone HVAC Services

 

Replacing Your Furnace

There are usually two major reasons why you are choosing another forced-air furnace. The first is that your furnace does not function. It has just broken down, irrevocably, or it has been “red-tagged” or condemned by gas inspectors. If it is winter, and your house is getting colder quickly, you may not have the luxury of making a reasoned choice on what to buy next. The other situation is that your furnace is getting old, or your fuel bills are becoming too excessive to tolerate. In this case, you have the time to shop around and get the best furnace and fuel for your situation.

This About Your House is written to address both situations. If you have a dead furnace and a chilly house, you will probably take some shortcuts in your selection process.

Choice of Fuels

For many years, CMHC and others could offer sound advice on what fuel choice would be the most economical. During that period, heating systems based on electricity or propane cost the most to operate. Heating oil was somewhat more economical, and natural gas (if available in your community) was the least expensive choice.

Since 2000, the prices of these commodities have been fluctuating, and it is difficult to offer reliable advice on pricing. At one point in 2001 – 2002, heating with electricity in Manitoba was as economical as heating with natural gas. Predicting these prices over the next two decades (a common life span for a furnace) is nearly impossible. The best advice is to make a calculation based on the current prices quoted to you in your locality. See the text box entitled “Calculating fuel costs”.

Calculating fuel costs

Here is a rough comparison of the relative costs of heating an older house in Ottawa. You can put in your own fuel prices and the efficiencies of the appliance that you are choosing to compare relative costs.

Calculating fuel costs

Note: It is often difficult to isolate the cost per unit of fuel, be it gas or electricity. Include all the costs that relate to the m³ of consumption for gas (for example, gas supply charge, gas delivery charges, gas surcharges). Electric utilities often also have a bewildering range of charges. Apply all the charges except fixed charges (for example, $10/month connection charge).

For oil appliances, use an energy content of 38.2 MJ/litre of oil. For electricity, use 3.6 MJ/kWh and 100-per-cent efficiency.

Note: 80 GJ (or 80 gigajoules) is the energy required for heating the example house over the winter (heat load). Your own house will likely be different. However, the relative costs calculated for alternative fuels and furnaces in the example house should help you make a selection for your house. For a calculation that includes a wood furnace, consult CMHC’s publication A Guide to Residential Wood Heating

Furnace Sizing

You probably do not need a furnace with the output of your current furnace. Most furnaces in Canadian houses can provide far more heat than the house requires. A properly sized furnace will be running almost continuously during the coldest day of the winter. Having a furnace of a correct size will result in efficient operation during the whole heating season. A grossly oversized furnace will run only for a short period, never coming up to peak efficiency. Note, however, that sizing may not be a big issue with high-efficiency, condensing gas furnaces. Due to the design of condensing appliances, they are efficient even when oversized.

So, how do you size your furnace? You can have the contractor use a home heat loss calculation that is available from Canadian Standards Association (CAN/CSA F280) or a sizing procedure from the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI). Having a proper sizing will cost you $150 – $300 from a qualified contractor.

Those who keep their heating bills, and who are mathematically inclined, can try the calculation in the text box entitled “Calculating house heat loss from utility bills”.

Calculating house heat loss from utility bills

Here is a sample calculation, using a three-month meter reading for a typical house. You can use any period (but at least two weeks of winter weather is necessary). You can either read the meter yourself for the information, look at your furnace bills or phone your utility to see if they have appropriate records. The natural gas usage of other gas-fired appliances in the house is estimated from gas utility data and subtracted from the total for the period in question, so that the gas requirement for heating can be isolated. (Oil furnaces are harder to size using this method, but it may be possible using oil fill-up intervals and the number of litres delivered.)

The goal is to find a relationship between the gas consumed and the heating degree days (HDD). A heating degree day is essentially the number of degrees of heating required over the course of 24 hours, compared to a reference temperature of 18°C. For example, if the average daily outside temperature is 10°C, then the number of heating degree days for that day is 18°C - 10°C = 8 HDD. You can get the approximate HDD for your calculation period from the Environment Canada website at: http://climate.weatheroffice.ec.gc.ca/climate_normals/index_e.html.

Use the data from the “Degree Days: Below 18°C” row.

Once the relationship of the HDD and gas consumption is established, then you can calculate gas consumption for the design temperature in your area. The design temperature is the coldest temperature that can be expected in your area and is usually available from Environment Canada, a mechanical contractor or your local building officials.

The example below uses a design temperature of -35°C. At that temperature, the maximum HDD per day is equal to 53, which is the difference between 18°C and -35°C. Calculating the size of the furnace necessary on the coldest day of the year will mean that the furnace has the capacity to handle any expected local temperature. You can find a furnace’s efficiency rating on its EnerGuide label or in the product documentation.

Example

Total gas consumption from December to March = 1,320 m3

Estimated consumption for other gas appliances (data from utility) = 306 m3

Therefore, gas consumption during the period for heating = 1,320 - 306 = 1,014 m3

Heating degree days for that period (from Environment Canada data) = 2,840 HDD

Heating consumption by degree day = 1,014 m3/ 2,840 HDD = 0.3570 m3/HDD

Heating consumption at 53 HDD/day = (53 HDD/day)(0.3570 m3/HDD) = 18.9 m3/day

Where gas has an energy content of 37.5 MJ/m3, and the existing furnace has an efficiency of 72 per cent, then:

Heat loss at 53 HDD/day = (18.9 m3/day) (37.5 MJ/m3)(0.72) = 510 MJ/day or 21.3 MJ/h

According to the energy content of electricity, 3.6 MJ/h = 1 kW, then 21.3 MJ/h = 5.9 kW

This heat loss would require a furnace that produces an output of 5.9 kW or about 20,100 Btu/h (1 kW is approximately 3,412 Btu/h).

If we allow the CAN/CSA F280 permissible oversizing of 40 per cent, then the proper furnace sizing would be (1.4)(20,100 Btu/h) = approximately 28,100 Btu/h.

If you are calculating for an oil furnace, heating oil has an energy content of 38.2 MJ/litre.

Furnace Efficiency

There is a wide range of furnace efficiencies, although only high-efficiency gas furnaces are sold in Canada as of 2010. The range of efficiency will vary by fuel.

Electric furnaces work on electric resistance. The full 100 per cent of the energy consumed goes towards the heating of the house. The inefficiencies with electric heating happen before the electricity reaches your house. If the electricity is created by burning fuels, there are inefficiencies in that process plus losses as the electricity moves through the lines.

Oil furnaces have become far more efficient since the height of their popularity in the mid-twentieth century. Efficiencies have risen from roughly 60 per cent to well over 80 per cent as a result of advanced technologies — first to flame retention head burners and then to high static pressure burners. The more efficient oil furnaces require a better chimney than their conventional counterparts, so you will probably need to upgrade the chimney with a stainless steel liner inside the old clay tile. Make sure this is included in the quote.

Failure to have a properly sized chimney will result in excessive chimney condensation and eventual destruction in the case of masonry chimneys. There are high-efficiency, condensing oil furnaces as well. Earlier versions had reliability problems. The new generation, launched in 2003, may have resolved these difficulties.

New gas furnaces in Canada are high-efficiency (89 – 96 per cent) condensing furnaces. The high-efficiency furnaces use a plastic vent and are most often vented out the side wall. Propane furnaces are usually modified natural gas equipment.

So… What do I Buy?

Here are the most common questions about furnace replacements to CMHC staff from Canadians, and our usual answers:

Should I switch my heating fuel?

In most parts of Canada, it will be more expensive to heat with an electric furnace than one using oil or gas. An exception would be if you heat primarily with a wood stove and use the furnace only infrequently as backup. In this case, the low cost and low maintenance requirements of an electric furnace may be a major advantage. Deciding between oil and gas furnaces is a matter of choice. Make the calculation to see if it is significantly cheaper to use one fuel or another based on current prices in your area. Oil furnaces require a tank and usually a chimney. There may be additional costs for chimney modification or oil storage tanks when purchasing an oil furnace. Some home insurance companies require periodic oil tank replacements. Check if a new gas furnace would also require relining the chimney. Consult with your contractor and make sure that these costs are included in your estimates.

Some dealers recommend a furnace of 100,000 Btu/h, and some say 80,000 Btu/h will be fine. How do I choose?

See the previous discussion on sizing. If you are buying an oil furnace, proper sizing will affect the durability and efficient operation of your appliance. Your choices are either to pay for a proper heat loss analysis, to calculate house heat loss or to accept the dealer's estimate. Sometimes government or utility programs subsidize house testing. If such a program is in effect in your vicinity, this can be an economical way to have your house heating load established.

Are there any advantages to multi-stage, multi-speed furnaces?

Multi-stage furnaces have become more popular lately, although they are more expensive than the single stage furnaces that have been sold for decades. Multi-stage furnaces have two or three levels of burner function, and an efficient, modulating circulation fan to move the heat into the house. They can provide additional heat when a quick temperature rise is required, such as in the morning when a house with a setback thermostat is being heated from 15°C to 21°C (59°F to 70°F). A traditional single speed furnace would take longer to get up to temperature. The multi-stage furnaces are no more efficient than single-stage furnaces; they offer more flexibility and perhaps more comfort.

Is Furnace "A" better than Furnace "B"? How can I find that out?

There is little or no available data to show that one manufacturer's furnace will operate longer and with less trouble than a furnace from another manufacturer. This is frustrating for consumers. We are used to being able to read ratings of one product versus another product and to make a choice based on those ratings. However, a good furnace will last 25 years. A poor one may break down prematurely at 15 years. With lifetimes of this length, and with furnace design and model changes, it is hard to predict which furnace will provide the best service.

There are two factors to help you in your choice. Pick a furnace with a long heat exchanger warranty, 20 years or more. If manufacturers are willing to back the most expensive part of their appliance for a long time, this should inspire some confidence. Also, pick a furnace manufacturer and a dealer that have been in business for a significant period of time. A furnace with a lifetime warranty offered by a company that has been in operation for only three years may not be the best deal. One would expect to pay less for this level of uncertainty. Look for contractors with memberships in trade organizations such as HRAI, which would indicate an interest in professional qualifications.

The Hot Water Heater Conundrum

There are very few high-efficiency hot water heaters available. Changing your furnace may lead to having to think about your hot water heater. Existing hot water heaters are often located vertically below the kitchen and bathrooms, where the water is used. If you are changing from an electric to a conventional gas hot water tank, and the new gas appliance has to be installed across the basement to be near the chimney, you will be waiting longer for the hot water at the tap. Consider a gas hot water tank that has side-wall venting and does not require a chimney. This way, it can stay close to the plumbing appliances that use it.

Another hot water tank issue can occur when you switch from a conventional gas furnace and hot water tank to a new, high-efficiency side-wall vented furnace. Now the hot water tank has to heat up that big chimney all by itself, and you probably will have to pay for chimney relining. It is often better, when choosing a chimneyless furnace, to switch your hot water tank to side-wall venting at the same time and seal the old chimney closed. However, side-wall vented hot water heaters are more expensive than conventional hot water heaters and can be noisier.

Instantaneous hot water heaters, which do not use a storage tank, are becoming more common. They may be more economical to operate.

Furnace Circulating Fan Choices

Most furnace circulating fans consume high amounts of electricity (300 – 700 watts). If you will be using your furnace circulating fan to move ventilation air around the house (for instance, if you have a heat recovery ventilator connected to it, or a high-efficiency air cleaner on the furnace), then look at upgrading the circulating fan to a high-efficiency DC motor. The best furnace fans now will use less than 100 W on low speed. This will result in considerable electrical savings over the life of the furnace.

Other Choices

When replacing the furnace, you may want to look at integrated systems that heat your house and your water and also provide ventilation. Devices known as “combo” units provide house and water heating. New appliances with advanced, integrated systems will provide ventilation as well as space and water heating. For some replacements, these integrated appliances will be your best choice.

 

 

Request a free no obligation quote

 

 

 

Request your free NO OBLIGATION quote today!

At AirZone HVAC Services, we have based our business on providing the best information, products, and services in the industry.
Contact us today to see why we are a different type of company! With our excellent promotions, unprecedented satisfaction guarantee, and comfortable no pressure sales approach, can you really afford to go anywhere else?
Contact AirZone HVAC Services

 



Recent Testimonials (Hover Mouse Over To Pause):

Just wanted to give you some feedback. The guys who came by today to install the central air were amazing. They were super professional, they were nice and they cleaned up after themselves which is amazing.

 

Thank you so much for the great work your company does. Just thought I would send you a quick note about the workers that you have and how great they were. Thank you!

Shannon Steele, Ottawa, ON


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"The team of Andy and Matt K did a wonderful job on my air conditioner installation! They were very processional and courteous and I am very happy!!"

Robert Belair, Ottawa, Ontario


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I just wanted to let you know that the installation was done and your installer did a great job. He was professional and made sure that everything he did was to my satisfaction. I’m very pleased with him and your company. Hopefully the unit will provide enough humidity to protect our valuable instruments. I will be needing service on my fireplace at a later date and I will surely give you my business and recommend you to others.

Laurent (Larry) Levesque, Ottawa, ON


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The crew were polite and courteous and on time. The were careful and cleaned up. They were pleasant and informed. They were skilled and did their job as quickly as possible. Thanks!

Norm, Ottawa, ON


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Just wanted to let you know that your installers did a great job. My father was around for the 2 day install and hand high praise of them both. Just wanted to pass that along. Also, thanks for helping the process along, you made it easy.

Anthony, Ottawa, ON


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The furnace install went off without a hitch! Your team came by this morning and did a great job. Thanks again for getting the ball rolling on the card approval and making everything go by that much faster.

Adam & Kathryn, Ottawa, ON


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Your boys did a great job! My wife said they were very polite, worked well.

Doug Van Alstine, Van's Pressure Cleaning LTD., Ottawa, ON


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Well it's been a week now since you and your crew installed our new furnace and all I can say is THANK YOU. It is so nice to have the temperature in the house be consistent. We are not constantly putting the temperature up and down. It's even warmer upstairs. Your installers worked hard and did a great job. I also want to thank Jill for getting the correct serial number for me to register my warranty online. It worked like a charm once I had the correct information.

Marie Bernard, Ottawa, ON


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Thanks Brent, the system is great. You wouldn't even know it was hot out if you didn't go outside. We love it. Your crew did a great job.

Bill Raley, Ottawa


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I just want to convey to you that Matt and Sean did a great job (Ottawa radon remediation services) and were very both very professional.

Brian Belliveau, Ottawa, ON


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The AC is in and I want you to thank your staff for me for a job well done. They were very kind and courteous to me during the installation process.

John, Ottawa, ON


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I was extremely impressed by AirZone's friendly salespeople and installation crew. They cleaned up everything before they left, were extremely friendly and polite, and wore clean uniforms to the job. They even wore those hospital boots over their shoes so they did not track dirt in the house. Thank you for a great experience and installation!

Mike Moreau, Orleans, ON


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Great service every time. Thanks guys. Peter Weeks Home Inspections

Peter Weeks, Ottawa, ON


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I would like to send my appreciation and thanks to the technician Rami who worked diligently over the span of several days to get my furnace up and running. Thanks Rami!

Heather Stevenson, Russell, ON


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"Last week I had Airzone fixed my furnace and I am very pleased with the service I received. The technician (his name is Ramin) was very patient and professional and explained everything clearly. Feels like Airzone is a trustworthy company and I think I will come back again for your services."

Debra Chen, Kanata, ON


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I was so pleased with the service I received from Airzone. The service guys were polite, professional and really hard workers. They really need to have some kudos from management. I have been taken advantage of a few times since I arrived in Ottawa but dealing with your company has renewed my faith that there are trustworthy companies in Ottawa with service to customers being a priority.

Bethany Elliott, Ottawa, ON


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"After purchasing the XC21 air conditioner from AirZone, we were a bit sceptical about the efficiency. Not only did we receive a tax credit back, we also saved over 200 dollars over the summer! Thank you AirZone for your great recommendation and service!"

Dave Burns, Kanata


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"AirZone HVAC Services was open and honest with me about the repairs required on my furnace. Instead of charging me for the repair, they offered the temporary solution free of charge, and show me how to save 20% on my new furnace!" I could not be happier with their service!"

Jane Andrews, Orleans, ON


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"The installation of my new hot water tank could not have gone better. I really appreciated how the installers removed the old tank, and put down mats in my home to avoid getting the floor dirty. I will definitely consider AirZone in the future for other services."

John Harvey, Nepean ON


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We were very impressed with yesterday's installation; great salesman (Kyle) and tremendous installation team. I am in the process of posting your web site and recommendation on an intranet site that will reach out to every teacher retiree in the Ottawa Carleton District School Board... hoping you get some business from that... looking forward to a lengthy business relationship!

Marion & Brian Goudge, Ottawa, Ontario

                     

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